What Tenants Can Have Deducted from Deposit in Norway
As a tenant in Norway, it is important to know which costs a landlord can withhold from your security deposit. This guide explains the types of damage and defects that commonly justify deductions, what counts as normal wear and tear, how to document the condition when moving out, and the deadlines and requirements for a deposit account. You will also find practical advice on communicating with the landlord, requesting an itemised settlement, and when to contact the Housing Disputes Committee or the courts. The goal is to give clear steps you can follow to protect your deposit and secure a fair resolution in Norway.
What Can Justify a Deduction?
A landlord may claim compensation for actual costs resulting from damage beyond normal wear and tear, unpaid rent, or lack of cleaning. Common examples include large holes in walls, damaged fixtures, or floor damage. Minor marks, carpet wear, or ordinary use are usually not grounds for deductions. For a deduction to be valid, the landlord must be able to present documentation of costs and that the work is necessary.
Documentation and Settlement
Good documentation increases the chance of a fair settlement. Take detailed photos, keep receipts for repairs, and obtain written estimates or invoices for larger repairs. Ask the landlord for a written, itemised settlement showing what is deducted and why. Lack of specification makes it harder for the landlord to justify amounts.
Deadlines and Deposit Account
The deposit should normally be placed in a separate deposit account in the tenant's name or in a deposit register if the parties agree. The landlord must follow rules about payment and repayment, and there may be deadlines for returning the deposit after moving out. If there is disagreement, act quickly and request a written explanation.
Common Types of Costs
- Repairs for damage beyond normal wear and tear, such as broken fixtures or extensive floor damage.
- Unpaid rent or accrued interest and fees under the contract.
- Cleaning costs if the lease or attachments clearly require professional standard on move-out.
- Administrative costs may be charged but must be reasonable and documented.
What Counts as "Normal Wear and Tear"?
Normal wear and tear results from ordinary use over time and includes small scratches, fading paint, and light floor wear. A landlord cannot charge for conditions that naturally arise during the tenancy. In disputes, the assessment is concrete and considers the length of the tenancy and the property's standard.
How to Complain If You Disagree
If you and the landlord cannot agree, you can request negotiation, send a written complaint, and possibly take the case to the Housing Disputes Committee (HTU) or the courts. Before escalating, make sure to send claims and responses in writing and collect all documentation. HTU handles many tenancy disputes and can provide a decision without formal court proceedings.[2]
Frequently Asked Questions
- Can a landlord charge for paint that is worn?
- No, ordinary wear such as fading or small marks is typically not the tenant's responsibility unless the lease explicitly and reasonably states otherwise.
- What do I do if the landlord does not provide an itemised settlement?
- Request a written, itemised settlement. If you do not receive it, contact HTU or the conciliation board for dispute resolution.[2]
- Can the landlord use the deposit for unpaid electricity or other shared costs?
- The landlord can deduct amounts the tenant is contractually obliged to pay, provided they are documented and lawful.
How to File a Complaint About Deposit Deductions
- Gather documentation: photos, move-in and move-out protocol, and receipts.
- Write a formal, written demand or complaint to the landlord with a deadline for response.
- Attempt negotiation and document all communication in writing.
- If no resolution, file a complaint with HTU or consider the conciliation board/court.
Key Takeaways
- Document the property's condition at move-in and move-out to avoid disputes.
- Request a written, itemised settlement for any deductions.
