Security Deposit and Short-Term Renting Errors in Norway
When you rent a property short-term in Norway, questions about security deposits and rights can feel confusing. As a tenant you should know when a landlord can request a deposit, how a deposit account works, and which deadlines apply for refunds. Mistakes like missing written receipts, unreasonable deductions or unclear agreements happen often, but many can be avoided with simple documentation and clear communication. This article explains common errors in short-term renting, what the law says about security deposits and how to document damages and payments. You will find concrete steps to claim your deposit back, tips for communicating with the landlord and information on where to file complaints in Norway.
Common mistakes in short-term renting
Many problems stem from missing written agreements or uncertainties about the deposit. The Tenancy Act regulates rights and duties for tenants and landlords, and it pays to know the basic rules.[1]
- Missing written rental contract or unclear terms.
- No receipt for payment of deposit or rent.
- Deposit not placed in a separate deposit account as agreed.
- Unclear or unreasonable deductions at move-out.
- Poor documentation of damage or wear when moving out.
Deposit and deposit account
A deposit should be agreed in writing. As a tenant you should verify that the deposit is managed as agreed and that the amount is documented with a receipt. If a landlord requests a deposit, ask how the money is handled.
- Request a written receipt when you pay the deposit.
- Check that the deposit is placed in a separate account if that was agreed.
- Get a written agreement on the refund date.
Documentation at move-out
At move-out, documentation is crucial. Take dated photos, make a move checklist and keep receipts for any repairs. Without good documentation it is difficult to contest unreasonable deductions.
- Take dated photos of rooms and damages at move-in and move-out.
- Create a written handover protocol and keep a copy.
- Collect receipts for cleaning or repairs you paid for.
Dispute resolution
If you and the landlord cannot agree, you can file a complaint with the Tenancy Disputes Board (HTU) or bring the case to the courts depending on the amount and nature of the dispute.[2] Some cases may also go to the Conciliation Board or district court.[3]
Key takeaways
- Always get important agreements in writing.
- Document the condition at move-in and move-out with photos.
- Request receipts for deposits and verify account arrangements.
FAQ
- What is a lawful security deposit in Norway?
- A deposit can be agreed between the parties; common practice is up to three months' rent, but specific rules are found in the Tenancy Act and your contract.
- How long does a landlord have to return a deposit?
- The refund date should be stated in the contract; if not, this should be agreed in writing at move-out and claimed back as soon as possible.
- Where can I complain if I do not get my deposit back?
- You can first try to resolve the issue with the landlord in writing; if there is disagreement you can file a complaint with the Tenancy Disputes Board or consider the Conciliation Board/district court.
How-To
- Check the rental contract and note what it says about deposit and refunds.
- Document the property condition with photos and a handover protocol at move-in and move-out.
- Contact the landlord in writing to request refund and a clear explanation for any deductions.
- If necessary, file a complaint with the Tenancy Disputes Board or take the case to the court system.
