Tenant rights for deposits in Norway
What can the landlord deduct from the deposit?
In principle the landlord can claim costs that result from the tenant's damage to the property beyond normal wear and tear. Typical items are repairs, missing cleaning at move-out and unpaid rent. To make deductions the landlord must document the costs and show that the damage was caused by the tenant.
- Damage beyond normal wear and tear that requires repair.
- Unpaid rent or other contractually agreed costs.
- Costs for remediation due to the tenant's lack of maintenance.
Normal wear and tear vs damage
Normal wear and tear occurs from ordinary use over time, such as minor floor wear or faded paint. The landlord cannot charge full compensation for deterioration considered normal wear. When assessment is difficult, move-in and move-out documentation and estimates from professionals can be decisive.
Documentation and deadlines
To protect your rights you should take thorough photos at move-in and move-out, keep receipts for cleaning or repairs, and respond in writing to landlord claims. The landlord should provide a specified overview of claims and the amounts to be deducted.
- Take dated photos of all rooms and damage locations when moving in and out.
- Respond to landlord claims within a reasonable time and check any deadlines in the contract.
- Keep receipts for cleaning and repairs you have paid for yourself.
Formal complaint options
If you cannot agree, you can complain to the Tenancy Disputes Board (HTU) or take the case to the courts. The Tenancy Act governs which claims can be made and applicable procedures[1]. HTU often offers a faster and cheaper process for common tenancy disputes[2], while the courts handle more complex or serious cases[3].
Frequently asked questions
- Can the landlord deduct normal wear and tear from the deposit?
- No. The landlord cannot deduct for normal wear and tear; only for damage beyond ordinary use that can be documented.
- How long until I must receive my deposit back after moving out?
- Deadlines may vary; check your lease and follow up in writing with the landlord for repayment claims.
- Do I have to approve deductions before they are made?
- You have the right to receive a specified breakdown and should request documentation before amounts are deducted from the deposit.
- What if I disagree with the landlord's deductions?
- Start with a written protest and documentation, and consider filing with HTU or the courts if the disagreement persists[2].
How to proceed
- Document the property's condition with dated photos before moving out.
- Send a written request to the landlord demanding a specified settlement for the deposit.
- Contact the Tenancy Disputes Board (HTU) for advice or mediation if you cannot agree.
- Consider litigation in the district court if the case is complex or involves large sums.
Key takeaways
- Always document condition and keep receipts.
- Respond to claims and meet specified deadlines.
- Use HTU to resolve common deposit disputes quickly.
