Deposit Deductions: Tenant Rights in Norway
As a tenant in Norway it is important to know which costs a landlord can deduct from your deposit and how you can complain or appeal a decision you believe is wrong. This article explains common deduction types — for example unpaid rent, cleaning beyond normal wear, or damage that requires repair — and the evidence and deadlines required under the Tenancy Act.[1] You will also find practical steps to gather evidence, send a formal complaint to the landlord, and bring the case to the Tenancy Dispute Board[2] or the courts[3] if needed. The goal is to give clear advice so you can protect your deposit without legal jargon or unnecessary complexity.
What can a landlord deduct from the deposit?
There are common categories that often appear when landlords make claims against the deposit. Not all claims are valid; always assess documentation and the reason for the cost.
- Deductions for unpaid rent.
- Costs for cleaning beyond normal wear and tear.
- Repairs for damage beyond normal use.
- Costs supported by receipts or other evidence.
The landlord must be able to document claims and show how the amount was calculated.
Documentation and deadlines
You should always request a detailed account of what is being deducted and receive relevant receipts. Note when you were notified of the deduction and which deadlines apply for filing a complaint.
- Check deadlines for responding or filing a complaint from the date you receive the notice.
- Request written justification and copies of receipts or professional reports.
Respond in writing and within the deadlines to avoid losing the right to contest the claim.
What can you do if you disagree?
If you believe a deposit deduction is incorrect, follow these steps to ensure your complaint is clear and traceable.
- Send a written complaint to the landlord requesting specification and copies of receipts.
- Gather evidence: before/after photos, receipts, email exchanges and witness statements.
- Observe deadlines for escalating the case, for example to the Tenancy Dispute Board or mediation.
Detailed documentation increases your chances of success in a dispute.
FAQ
- What can a landlord claim from the deposit?
- A landlord can claim compensation for unpaid rent, costs for cleaning or repairs that exceed normal wear and tear, but the claim must be documented.
- Do I have to accept the landlord's calculation?
- No. You can request specific documentation and file a written complaint if you believe the calculation is incorrect.
- When can I bring the case to the Tenancy Dispute Board?
- If you cannot reach agreement with the landlord, you can submit the case to the Tenancy Dispute Board for review or to the courts if needed.
How to complain or appeal
- First send a formal written complaint to the landlord requesting itemization and copies of receipts.
- Document the damage or issue with photos and dates.
- Attempt dialogue and negotiation to resolve the matter without legal proceedings.
- If negotiation fails, consider submitting the case to the Tenancy Dispute Board or mediation.
- Observe all deadlines for submitting complaints or documentation.
Key Takeaways
- Always request a written breakdown of costs before accepting a deduction.
- Take photos at move-in and move-out to document the property's condition.
- Act quickly and respect deadlines for complaints or escalation.
