Tenant Rights on Universal Design in Norway

Accessibility & disability rights 2 min read · published September 11, 2025

As a tenant in Norway you may have rights to housing adaptations and universal design that affect access, use and modifications to your home. This article explains in plain language what universal design means for the tenancy, which rights the Tenancy Act grants you[1], and how to request adaptations, document needs or file complaints. The goal is to give clear, practical steps and tips you can follow without legal background. We also cover which public authorities you can contact in disputes and how to secure documentation to support your claim in Norway. Read on for practical examples, templates and where to find forms at HTU[2] and the courts[3].

What universal design covers and your rights

Universal design means homes and common areas should be accessible to as many people as possible. For tenants this can include ramps, door widths, elevators, accessible bathrooms and adaptations inside the unit. The Tenancy Act frames expected standards and the claims you can raise with your landlord[1]. Note that some adaptations may require applications or agreements between the parties.

In most cases the Tenancy Act protects tenants against unreasonable refusals.

Your main rights

  • Right to basic accessibility in common areas.
  • Ability to request individual housing adaptations in the unit.
  • Right to document needs with medical statements, photos or other evidence.
  • Protection against retaliation if you raise legitimate claims.
Keep all written communication and receipts that show what you have requested.

When to request an adaptation

You can raise an adaptation need when the deficiency affects your use of the housing or common areas. Start by checking your lease and the Tenancy Act to see what is agreed and legally required[1]. Describe the need in writing, propose concrete solutions, and ask for a reply within a reasonable deadline.

Responding within deadlines is important to preserve your rights and the ability to escalate the complaint.

Frequently Asked Questions

Can the landlord refuse a request for adaptation?
The landlord cannot reject reasonable adaptations without good cause. If the parties cannot agree, you can seek advice from HTU or the courts.[2][3]
Who pays for the adaptation?
Costs are typically agreed between tenant and landlord. In some cases an agreement on coverage or reversal at move-out may be required.
What if the landlord ignores the problem?
Document everything in writing, send a formal request, and contact HTU for mediation if that does not help.[2]

How to

  1. Read the lease and the relevant Tenancy Act provisions to clarify rights and obligations.[1]
  2. Gather documentation: photos, medical statements and a description of how the deficiency affects you.
  3. Write a written request to the landlord with concrete proposals and suggest a deadline for a response.
  4. Negotiate a solution and any cost-sharing. Get agreements in writing.
  5. Contact the Tenancy Disputes Committee (HTU) for guidance or mediation if you cannot agree.[2]
  6. Consider legal action in the courts if mediation does not resolve the dispute.[3]

Help and Support / Resources


  1. [1] Lovdata — Tenancy Act
  2. [2] HTU — Tenancy Disputes Committee
  3. [3] Courts — dispute resolution
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Norway

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.