Accessibility rights for tenants in Norway
As a tenant in Norway, you have the right to an accessible and safe home. This article answers common questions about accessibility and disability rights in tenancy, explains what the Tenancy Act says, and gives practical steps for requesting accommodations or taking the matter further. You will get advice on how to document needs, what written requests can be sent to the landlord, and when it may be appropriate to contact the Housing Disputes Committee, the courts or the police. We also cover common landlord counterarguments and which documents strengthen your case, so you know which deadlines apply and who to contact for free advice.
What does accessibility mean for tenants?
Accessibility means that the dwelling and common areas should be as usable as possible for everyone. For tenants this can involve simple adjustments like ramps, door widening or handles, or more extensive adaptations for a permanent disability. Some requirements follow from the Tenancy Act.[1]
Typical rights
- Right to reasonable accommodations within a reasonable time.
- Right to receive clear, written responses from the landlord.
- Possibility to seek support or compensation for documented needs.
Frequently asked questions
- Can a landlord refuse changes for accessibility?
- Yes, but refusal must be objectively justified; landlords often must consider alternative solutions and communicate in writing.
- How do I request an accommodation?
- Send a written request to the landlord describing the need, the desired solution and attach documentation from a doctor or professional.
- Who pays for adaptations?
- It depends on the nature of the measure. Minor accommodations may be the landlord's responsibility, while larger renovations often require agreement or support schemes.
- What if the landlord refuses or does not respond?
- Collect documentation, file a formal complaint and consider taking the case to the Housing Disputes Committee[2] or the courts.[3]
How to proceed
- Document the need in writing and collect medical statements, photos or other relevant documentation.
- Send a formal written request to the landlord with concrete proposals for accommodation.
- Agree on a plan and deadlines in writing; request a written response within 14 days.
- If the landlord does not respond or refuses, file a formal complaint and consider bringing the case to the Housing Disputes Committee.[2]
- For serious breaches or enforcement issues, consider legal action through the courts or contact the police if necessary.[3]
