Who Pays for Move-out Protocol in Norway

When you move out of a rented home in Norway, the move-out protocol is important to document the condition of the property and clarify costs. As a tenant you should know who usually pays for any repairs, cleaning or photographs included in the protocol, and what evidence you can collect. This guide explains rights and obligations under the Tenancy Act, practical steps to ensure correct documentation, and how to take the matter further in case of disagreement. You will get concrete tips on photographs, date and time stamping, and how to keep a simple protocol yourself. We also give advice on when it pays to contact the Tenancy Disputes Committee or the courts, and which documents you should keep.

What does the move-out protocol cover?

The move-out protocol should describe the condition of the property at handover. It may include damages, defects, cleaning and any extra work that must be done before the next tenant moves in.

• Damages and necessary repairs beyond normal wear and tear
• Cleaning and the standard for handover
• Photos and other documentation of condition
• Key handover and settlement at move-out
• Amounts that may be claimed from the deposit

Who usually pays?

In general, the tenant covers costs for damage that goes beyond normal wear and tear, while the landlord is responsible for ordinary maintenance in accordance with the Tenancy Act^[1]. Agreements in the lease may also specify the allocation of responsibility.

Documentation and evidence

Good documentation makes it easier to enforce claims or defend yourself against unjustified deductions from the deposit. Collect clear photos, receipts and written communication.

• Take overview photos and close-ups of damages
• Note the date and time for each photo or record
• Keep receipts for cleaning and repairs you pay for
• Obtain written confirmation from the landlord for agreements or changes

What to do in case of disagreement?

Start by discussing the matter in writing and share the documentation. If you cannot agree, you can complain to the Tenancy Disputes Committee^[2] or proceed to the conciliation board/courts, depending on the amount and case type^[3]. Remember to meet deadlines and documentation requirements when filing a dispute.

Frequently Asked Questions

Who pays for damages recorded in the move-out protocol?

The tenant pays for damage that goes beyond normal wear and tear; ordinary maintenance is usually the landlord's responsibility.

Can the landlord deduct from the deposit for cleaning?

Yes if the apartment has not been cleaned according to the agreement and the cost is documented, but not for normal wear and tear.

What should I do if I disagree with the landlord?

Try to resolve the matter through dialogue, then complain to the Tenancy Disputes Committee^[2] or the conciliation board/courts^[3].

How-To

1. Gather evidence: take photos, note dates and keep receipts.
2. Create a move-out protocol and have both parties sign it.
3. Send a formal complaint to the Tenancy Disputes Committee if you cannot agree.
4. Keep documentation of the deposit and claim repayment within a reasonable time.

Key takeaways

• Document the property condition thoroughly before and after moving out.
• Keep track of deadlines for settlement and complaints.
• Contact the Tenancy Disputes Committee for guidance in disputes.

Help and Support

• Lovdata - Tenancy Act
• Tenancy Disputes Committee - guidance
• Courts - conciliation board and procedures

1. [1] Lovdata - Tenancy Act
2. [2] Tenancy Disputes Committee - HTU
3. [3] Courts - conciliation board and district court