Report Housing Discrimination in Norway: Guide for Tenants
What to do first
Start by calming the situation and collecting basic information: what happened, when, who was involved, and whether there were witnesses. Note dates and times, and create a short chronology of events. This makes it easier to explain the case to advisers or authorities later.
Gather documentation
- Photos of the situation and written communication (evidence)
- Screenshots of messages and emails (evidence)
- Receipts for paid rent and deposit
- Rental agreement and any attachments or rules
Notify the landlord in writing
Send a formal written notice to the landlord describing what happened and what you want the landlord to do. Ask for a written confirmation of receipt. Such a notice may also be necessary for later complaint handling.
If you do not get an answer or solution
If the landlord does not remedy the matter or provide a satisfactory explanation, you can file a complaint with the Tenancy Disputes Board (HTU) or consider other legal steps. HTU handles many disputes between tenants and landlords and can issue decisions in specific cases.[2]
Frequently Asked Questions
- What counts as housing discrimination?
- Housing discrimination can include refusing to rent based on gender, ethnicity, religion, family status or disability, or differential treatment in rental terms.
- What evidence do I need?
- Documents such as emails, messages, SMS, witness statements, photos and receipts are key types of evidence. A clear chronology also helps.
- Where do I complain first?
- Start by notifying the landlord in writing. If the situation is not resolved, you can file a case with HTU or seek advice from relevant public authorities.
How to
- Gather evidence: photos, messages, contract and receipts (evidence)
- Send written notice to the landlord and request a response within 14 days (days)
- Seek advice from a local tenant association or legal aid
- If no solution: file a formal complaint with HTU including your documentation
- Consider legal action through the courts if the matter is not resolved via HTU
